1/23/22, 6:43 PM Module Four Case Study Guidelines and Rubric – MBA-530-X3526 Leading People & Organizations 22TW3
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Module Four Case Study Guidelines and Rubric
Scenario
As a director of leadership and learning, you collaborate with many different employees throughout the prosthe�cs manufacturing
organiza�on you work for. You were recently contacted by Eduardo, who was promoted from an individual contributor to a manager
four months ago. Eduardo is seeking your advice on developing his leadership style a�er receiving his first quarterly review from his
supervisor.
The following are the key takeaways from your conversa�on with Eduardo:
“I’ve been told that I am extremely intelligent and typically get to solu�ons before others. However, this can lead me toward moving
too quickly to implemen�ng a solu�on when the organiza�on is two steps behind. I was cau�oned that this can create a disconnect
with my team. I’m told to focus on working alongside my team to be�er empower them. However, I get frustrated with the lack of
responsiveness from the organiza�on and my team. My supervisor says this can create insecurity and frustra�on, with people
feeling they cannot live up to my expecta�ons.”
A�er your mee�ng with Eduardo, you follow up with his supervisor to gain addi�onal insight. This was their feedback:
“Eduardo does not leverage his team to create the desired vision. Because he is intelligent and gets to answers faster than most, he
loses pa�ence and decides to do all the work himself. By doing so, he misses out on the input of others and fails to garner support
for the vision. When he becomes quickly entrenched in his posi�on, he o�en ignores valid input and alterna�ve points of view.”
“Eduardo thinks he knows best and hence may not always listen to others. Nor does he inspire confidence in his team. As a result,
his ‘professional arrogance’ creates more of a dictatorial leadership style, which in turn produces adversarial rela�onships internally
(Eduardo versus everyone). I am concerned that over �me this outcome will also spread to external partners. In the end, we will
con�nue to lose talent, which will eventually impact business performance.”
Since the vice president of leadership and learning has asked you to create an adap�ve leadership toolkit, these conversa�ons are
extremely valuable because they provide specific insight into areas of leadership that can be improved across the organiza�on. Some
of the strategies that you recommend for Eduardo’s situa�on can be used to help inform the improvement of leadership skills
throughout the prosthe�cs manufacturing organiza�on.
Prompt
Given the case as described, provide an analysis of Eduardo’s situa�on as it currently exists and recommend steps he can take to
help transform his leadership style.
Specifically, you must address the following rubric criteria:
1. Define the following leadership skills and explain why Eduardo should focus on developing each of these:
Strategic thinking
Emo�onal intelligence
Communica�on skills
2. Describe two ac�onable steps Eduardo should take towards developing these leadership skills and explain how each step
might help improve his situa�on.
3. Explain how Eduardo can u�lize the flywheel effect to transform his leadership style and iden�fy the tasks he should perform
to promote gradual improvement that provides tangible evidence his strategy is yielding results. Support your response.
Guidelines for Submission
MBA-530-X3526 Leading People & Organizations 22… TM
1/23/22, 6:43 PM Module Four Case Study Guidelines and Rubric – MBA-530-X3526 Leading People & Organizations 22TW3
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Submit a Word document using double spacing, 12-point Times New Roman font, and one-inch margins. This assignment must be 2
to 4 pages in length and include references cited in APA format. Consult the Shapiro Library APA Style Guide for more informa�on
on cita�ons.
Module Four Case Study Rubric
Criteria Exemplary Proficient Needs Improvement Not Evident Value
Leadership Skills Exceeds proficiency
in an excep�onally
clear, insigh�ul,
sophis�cated, or
crea�ve manner
Defines the strategic
thinking, emo�onal
intelligence, and
communica�on skills
and explains
why Eduardo should
focus on developing
each of these
Shows progress
toward proficiency,
but with errors or
omissions; areas for
improvement may
include a defini�on
for all leadership
skills or appropriate
explana�on for
why Eduardo should
focus on developing
each of these
Does not a�empt
criterion
30
Ac�onable Steps Exceeds proficiency
in an excep�onally
clear, insigh�ul,
sophis�cated, or
crea�ve manner
Shows progress
toward proficiency,
but with errors or
omissions; areas for
improvement may
include providing
two ac�onable steps
or appropriate
explana�on for how
each step might help
Eduardo improve his
situa�on
Does not a�empt
criterion
30
Flywheel Effect Exceeds proficiency
in an excep�onally
clear, insigh�ul,
sophis�cated, or
crea�ve manner
Explains
how Eduardo can u�lize the
flywheel effect to
transform his
leadership style and
iden�fies the tasks
he should perform to
promote gradual
improvement that
provides tangible
evidence his strategy
is yielding results,
and supports
response
Shows progress
toward proficiency,
but with errors or
omissions; areas for
improvement may
include appropriate
explana�on of how
Eduardo can u�lize
the flywheel effect
or iden�fies
appropriate tasks
Eduardo should
perform to promote
gradual improvement
that provides
tangible evidence his
strategy is yielding
results or sufficiently
supports responses
Does not a�empt
criterion
30
Ar�cula�on of
Response
Exceeds proficiency
in an excep�onally
clear, insigh�ul,
sophis�cated, or
crea�ve manner
Clearly conveys
meaning with correct
grammar, sentence
structure, and
spelling
Shows progress
toward proficiency,
but with errors in
grammar, sentence
structure, and
spelling
Submission has
cri�cal errors in
grammar, sentence
structure, and
spelling
10
Total: 100%
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